FAQ

It's giving clarity 💕

We are here to answer all your questions.

If anything remains still unclear please contact us.

Shipping Cost

We offer free worldwide shipping on all orders over $100

  • Standard shipping fee of $6.90

This applies worldwide

Shipping Time

Total Time = Order Processing + Shipping Time

  • Order Processing: 1-3 Business Days
  • Shipping Time (Standard): 6-10 Business Days

This applies worldwide

Do you ship worldwide?

Yes, we ship worldwide with only a few exceptions due to local restrictions or carrier limitations.

Refused Delivery

Please note that refused deliveries may be subject to additional fees, including a restocking charge.

Order Processing

We don’t mass-produce or keep large stockpiles. Every T-shirt is printed on demand, right after you place your order.

This allows us to reduce overproduction and waste while ensuring your piece is freshly made, just for you. It’s a more sustainable approach and helps us focus on quality, not quantity.

Other Questions:

When will I receive my order confirmation?

As soon as you place your order, a confirmation email will be sent to the address you provided at checkout. If you don’t see it in your inbox within a few minutes, please check your spam or junk folder. Still nothing after 24 hours? Double-check that your email address was entered correctly, and if needed, reach out to Lolita Sinz Support — we’re happy to help!

What payment methods do you accept?

We offer a variety of secure and convenient payment options:

  • Visa; Mastercard; American Express; Maestro; UnionPay
  • Apple Pay; Google Pay; Shop Pay
  • PayPal Klarna (e.g. Pay Later or Installments)

Why was my payment declined?

There are several possible reasons your credit card may have been declined:

  • Insufficient funds
  • incorrect CVV security code
  • Expired card
  • incorect billing information
  • tha card does not support online or "card-not-present" transactions

For the exact reason, it’s best to contact your bank or card issuer—they can provide more details.

Is my information secure on this site?

Is my information secure on this site?

Absolutely! We use SSL (Secure Sockets Layer) encryption, the industry standard for secure online transactions. This technology ensures that your credit card information and others is safely encrypted and cannot be read while it’s being transmitted over the Internet.